Book your Florida DMV appointment through the official HSMV website or by phone
Florida's Department of Highway Safety and Motor Vehicles (HSMV) lets you reserve a time slot online at hsmv.gov or by calling 1-844-33-HSMV (1-844-334-7868). The online system shows available dates and times at your nearest office, and you pick the slot that works for you. You do not need to create an account — you book directly without logging in.
The phone line operates Monday through Friday, 8 a.m. to 5 p.m. Eastern time. Wait times vary by time of day and season. Online booking is faster if you know which office you want to visit and what service you need.
Key Takeaways
- Visit hsmv.gov/appointments or call 1-844-334-7868 to book; no account creation is required.
- You will need your driver license number or ID number to search for available times.
- The system shows only offices near your zip code, but you can change the location if you prefer a different branch.
- Appointments fill up fastest in the morning and mid-week; early morning slots often open first.
- You will receive a confirmation number by email or text; bring it with you to your appointment.
What you need before you start booking
Have your Florida driver license number or ID number ready. If you do not have either, you can still call the phone line and a representative will help you search by name and date of birth instead.
Know which service you need — renewal, duplicate, address change, or a new license. The system asks you to select your service type before showing available times. If you are unsure which category your task falls under, the HSMV website has a service finder tool that walks you through the options.
Have a valid email address or phone number where you can receive your confirmation. The system sends the confirmation when ready after you book, and you will need the confirmation number when you arrive.
Step-by-step: booking online at hsmv.gov
- Go to hsmv.gov/appointments in any web browser.
- Enter your zip code or city name to find nearby offices.
- Select the office where you want to go. You can change this to a different location if you prefer.
- Choose your service type from the dropdown menu (for example, "Driver License Renewal" or "Address Change").
- Enter your driver license number or ID number. If you do not have one, select "I don't have a license number" and enter your name and date of birth instead.
- Review the available dates and times. The calendar shows only days with open slots.
- Click on the date you want, then select your preferred time.
- Enter your email address and phone number for the confirmation.
- Review your details and click "Confirm Appointment."
- Write down or save your confirmation number. You will see it on the screen and receive it by email.
Booking by phone: what to expect
Call 1-844-334-7868 Monday through Friday, 8 a.m. to 5 p.m. Eastern time. Have your zip code and service type ready when you call. A representative will ask for your driver license number or name and date of birth, then show you available times at offices near you.
You can ask the representative to book you at a specific office or time if you have a preference. They will confirm your appointment over the phone and send a confirmation number by text or email, depending on what you provide. The phone line is useful if you have questions about which service you need or if the online system is not working.
Common reasons appointments fill up or are not available
Appointment slots open in waves — usually new dates become available two to four weeks ahead. If you see no times available for your preferred office, try searching a different location or check back in a few days. Morning slots and Tuesday through Thursday tend to fill faster than afternoon or Friday times.
Some services have longer wait times than others. Address changes and renewals usually have more availability than new license appointments or commercial driver license services. If you cannot find a time that works, calling the phone line sometimes reveals slots the website is not showing, or a representative can add you to a waitlist.
During peak seasons — around holidays or when license renewal notices go out — the system can be slow or show limited availability statewide. Booking as far ahead as the system allows (usually 30 days) gives you more options.
What to bring to your appointment
Bring your confirmation number, a valid photo ID, and any documents the HSMV website says you need for your specific service. For a renewal, you typically need only your current license. For an address change, bring proof of residency such as a utility bill or lease. For a new license, bring your birth certificate, Social Security card, and proof of residency.
Arrive 10 to 15 minutes early. If you are more than 15 minutes late, the office may cancel your slot and you will need to book again. If you cannot make your appointment, cancel it online or by phone so the slot opens for someone else.
If you need to cancel or reschedule
Go back to hsmv.gov/appointments and enter your confirmation number to cancel or change your time. You can also call 1-844-334-7868 to cancel by phone. Canceling online is when ready; by phone, it may take a few minutes to process.
If you cancel, the slot becomes available for other people to book. Rescheduling through the website is faster than canceling and rebooking separately.
Frequently Asked Questions
Can I book an appointment for someone else?
No, the person whose license or ID the appointment is for must book it themselves using their own license or ID number. If someone cannot book online, they can call 1-844-334-7868 and a representative will book for them over the phone.
What if I do not have a Florida driver license yet?
Select "I don't have a license number" on the booking page and enter your name and date of birth instead. You will still be able to book a new license appointment. Bring your birth certificate, Social Security card, and proof of residency when you go.
How far in advance can I book?
The system usually shows appointments up to 30 days ahead. New dates open as time passes, so if you do not see a slot you want, check back in a few days or try a different office location.
Will I get a reminder before my appointment?
The HSMV does not send automatic reminders. Save your confirmation number and the date and time. Some offices may send a text or email reminder if you opted in, but this is not may provide.
What if the website is down or not working?
Call 1-844-334-7868 to book by phone. The phone line is available during business hours even if the website is having problems. You can also visit an office in person to book an appointment at the front desk, though wait times are usually longer.